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Services
Implementation
We offer an array of services intended to compliment custom and packaged software solutions. We understand the importance of attentive service in maximizing the utilization and long-term value of the technology products we support.
Our service offerings include the following:
Quality implementation service is a critical factor in the successful delivery of any business management system. Developed by NetSuite and continuously improved, the SuiteSuccess methodology is the road map of choice when installing and configuring NetSuite. A Project Management Institute (PMI) compliant platform, SuiteSuccess provides a consistent and reliable framework for successfully managing implementation projects and ensures NetSuite will be deployed on time and under budget.
Custom Development
Customization services are typically rendered in connection with the delivery and ongoing support of most NetSuite solutions. Normally a high percentage of customer requirements are satisfied out of the box. However, it may be necessary to add or modify certain functionality. In those cases, we work collaboratively with the customer to develop a Statement of Work (SOW) document that defines the scope of services, deliverables, fees and related professional arrangements required to deliver and implement the enhancement(s).
Technical Support
To maximize the value of your NetSuite solution, we offer a Business Ready Enhancement Plan that ensures continuity and protects your investment. Under this plan, we provide NetSuite customizations and related technical services. And to ensure ongoing continuity, we support these customizations on the most recent NetSuite version releases and upgrades. This plan may be compatible with strategic services offered by your local NetSuite partner. Click here to learn more...
