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9. Professional Services Automation
A professional services automation (PSA) module, also called a service resource management module, allows an organization to plan and manage projects. Services-based businesses often use this module. The application tracks the status of projects, managing human and capital resources throughout, and allows managers to approve expenses and timesheets. It facilitates collaboration between teams by keeping all related documents in a shared place. Additionally, the PSA module can automatically prepare and send bills to clients based on rules around the billing cycle.
